My Gem School
These Terms of Service (“Terms”) govern your use of the My Gem School mobile application and related website (collectively, the “Service”), operated by My Gem School. By creating an account or using the Service, you agree to these Terms.
Eligibility
The Service is for parents, guardians, and other adults researching schools for children. You must be at least 18 years old (or the age of majority in your jurisdiction) to create an account.
Subscriptions & in-app purchases
The Service may offer paid features through Apple’s App Store, including:
- Gem+ subscriptions (monthly or annual) — auto-renewing subscriptions billed to your Apple ID. Your subscription renews automatically unless you cancel at least 24 hours before the end of the current period. Manage or cancel in your Apple ID / App Store subscription settings.
- Season pass — a non-renewing 90-day pass that grants premium access for 90 days from purchase and does not auto-renew.
- Single-report unlocks — consumable purchases that permanently unlock one school’s deep-research report for your account.
Prices are displayed in the app at the time of purchase. Payment is charged to your Apple ID account at confirmation. Refunds are handled by Apple under Apple’s refund policies; contact Apple Support or request a refund through reportaproblem.apple.com.
Unused portions of a subscription period generally are not refundable when you cancel mid-period, except where required by law or granted by Apple.
AI-generated content
School matches, research reports, assessments, and other outputs are generated with artificial intelligence and third-party data sources. They are for informational purposes only and are not professional educational, legal, or admissions advice. Always verify important details (deadlines, requirements, tuition) directly with schools before making decisions.
Your responsibilities
- Provide accurate information where requested.
- Use the Service lawfully and do not attempt to disrupt, scrape, or reverse-engineer it.
- Do not misuse AI features to generate harmful, fraudulent, or spam content.
- Keep your account credentials secure.
Account termination
You may delete your account at any time from Settings in the app. We may suspend or terminate access if you violate these Terms or if required for security or legal reasons. Deleting your account does not automatically cancel an active Apple subscription — cancel that separately in App Store settings.
Intellectual property
The Service, including its design, branding, and software, is owned by My Gem School and its licensors. You receive a limited, non-exclusive license to use the app for personal, non-commercial school research.
Disclaimer of warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MY GEM SCHOOL AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, PROFITS, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE.
Changes
We may update these Terms from time to time. Continued use after changes constitutes acceptance of the revised Terms.
Contact
Questions? Email support@mygemschool.com.